Sumitomo Riko

Personal Information Protection Policy

Personal Information Protection Policy

1. Policy on the Protection of Personal Information

In light of the usefulness of personal information and specific personal information, etc. (individual numbers and personal information that includes individual numbers in its contents; hereinafter the same) in an advanced information and telecommunication society, Sumitomo Riko Company Limited (hereinafter referred to as "the Company") protects personal information in the acquisition, use, provision to third parties, storage, and disposal of personal information and specific personal information, etc. as part of its compliance activities based on the following policies.

The Company will work to protect personal information and specific personal information as an important management issue for itself, and as the parent company, shall guide and supervise the development of the management system of each group company.

Personal Information Handling Business Operator

2. Contact for Inquiries

The Company has established the following contact for inquiries regarding personal information management.

General Affairs Department, Sumitomo Riko Company Limited
TEL: 052-571-0235 (Business hours: 9:00-17:00 on weekdays)
JP Tower Nagoya, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, 450-6316

Handling of Personal Information


The Company shall use personal data (as defined below) obtained from our customers, business partners, etc. for our business activities such as automobile related business, electronics business, industrial materials business, living environment business and health and nursing care business within the scope defined below.

Personal Information

Personal information is any information about a natural person (individual) who has been identified or can be identified. It includes names, addresses, telephone numbers, e-mail addresses, and other information that can be used to identify the individual concerned. Personal information also includes information that cannot be used to identify an individual by itself, but can be easily cross-checked with other information to identify an individual as a result.

(1) Personal Information regarding Customers

(2) Personal Information regarding Shareholders

(3) Information regarding executives and employees of each of our business partners

(4) Personal Information regarding Applicants for Employment

(5) Personal Information obtained in relation to the automobile introduction campaign system

(6) Others


The Company shall share personal information such as address, name, company name, affiliation, position, telephone number, e-mail address, transaction information, and inquiry details with Sumitomo Riko Group companies to the extent necessary to achieve the purpose of use described in the preceding paragraph.

Person responsible for management of personal information

Sumitomo Riko Company Limited


The Company shall provide automobile manufacturers and dealers with personal information, such as the address, name, company name, telephone number, e-mail address, application details, etc. of purchasers and automobile dealer personnel obtained in connection with the automobile introduction campaign system.


For some of our products or services, the Company shall process personal information obtained from customers into pseudonymized information and use it for research and development, quality improvement, and improvement (e.g., processing data including personal information obtained from verification tests using our products into pseudonymized information and using it for research and development, quality improvement, and improvement of other products within our group).


The Company shall not provide the acquired personal information to any third party, except in the cases specific in the preceding paragraph or in any of the following cases


With regard to personal information subject to disclosure in the Company's possession, in principle, only the person himself/herself can make a request for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, and suspension of provision to third parties. Please note that the Company may not be able to respond to changes in personal information when such changes require a large amount of money or when it is difficult to make other changes in personal information and we take alternative measures necessary to protect the rights and interests of the individual.


When responding to a request for disclosure, correction, deletion, or suspension of use of personal information, etc., the Company shall confirm the identity of the individual by using information that can identify the individual (name, address, telephone number, date of birth, e-mail address, etc.). However, the Company shall not be responsible if information that can identify an individual is obtained by someone other than the individual.


The Company shall handle personal data subject to the GDPR (EU's General Data Protection Regulation) obtained from residents of the European Union (for the purposes of this policy, including Iceland, Liechtenstein and Norway, hereinafter referred to as the "EU") as follows.

GDPR Privacy Policy


If you have any complaints or suggestions regarding the Company's handling of personal information, please contact us at the following address.

JP Tower Nagoya, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, 450-6316
General Affairs Department, Sumitomo Riko Company Limited
TEL: 052-571-0235 (Business hours: 9:00-17:00 on weekdays)


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The Company may revise all or part of the contents of this policy as necessary. In the event of a revision, we shall announce the revision by posting it on the website.