Sumitomo Riko

Personal Data Protection Policy

Personal Data Protection Policy

1. Our Basic Approach for Protection of Personal Data

Sumitomo Riko Company Limited protects personal data (including Japanese personal numbers as part of compliance activities in acquisition, use, provision for third parties, storage and disposal of the Personal Data, considering the usefulness of personal data in the sophisticated information and telecommunications society.

As the ultimate parent company of Sumitomo Riko group, we also develop and establish a system to protect personal data within the entire corporate group and supervise our subsidiaries’ efforts to protect personal data.

Our basic approach for protection of personal data is described as follows:

2. Contact for Inquiries

If you have any questions about our management of personal data, contact:

General Affairs Department, Sumitomo Riko Company Limited
TEL: 052-571-0235 (Business hours: 9:00-17:00 on weekdays)
JP Tower Nagoya, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, 450-6316

Handling of Personal Data


We will use personal data (as defined below) obtained from our customers, clients and other parties for our business activities such as automobile related business, electronics business, industrial materials business, living environment business and health and nursing care business within the scope defined below.

Personal Data

Personal data mean any and all data relating to an identified or identifiable natural person (individual) and comprising a name, address, telephone number, e-mail address and/or other descriptions by which the individual can be identified. Any data which can be easily checked with any other data and consequently can identify an individual are also included in personal data even if such data cannot identify the individual.

(1) Personal data relating to customers

(2) Personal data relating to shareholders

(3) Data related to our suppliers and their officers and employees

(4) Personal data relating to job applicants

(5) Personal data obtained in connection with the automobile purchaser referral campaign program

(6) Others


Sumitomo Group companies will share personal data such as address, name, company name, department, job title, telephone number, e-mail address, business-related information and details of inquiry to the extent necessary for achievement of the purposes of use set forth in Section 1.

Person responsible for management of personal data

Sumitomo Riko Company Limited
JP Tower Nagoya, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, 450-6316


We will provide automobile manufacturers and dealers with personal data of the purchaser and the employee of the auto dealer obtained in connection with the automobile purchaser referral campaign program, including address, name, company name, telephone number, e-mail address and details of application.


Except as provided for in Section 3 above or in any of the following items, we will not provide any third party with personal data obtained.


Any request for notice or disclosure of personal data, the purposes of use, correction, addition or deletion of the contents of personal data, suspension of use, erasure or suspension of provision of personal data for third parties should be made by the data subject (and no one else) to the contact described at Section 7. However, we may refuse to carry out the correction or other handling of personal data if (1) taking the requested action will require a substantial cost or otherwise it will impose unreasonable hardship on us and (2) we will takes alternative measures to protect rights and interests of the data subject making the request.


When responding to a request for disclosure, correction, deletion or suspension of use of personal data, we will confirm the identity of the requesting person, using data which can identify an individual (e.g. name, address, telephone number, date of birth, e-mail address). However, we will assume no responsibility if any person other than the data subject obtains data which can identify an individual.


When we collect personal data from the individuals in Europe and such data are subject to the EU General Data Protection Regulation (GDPR), we will manage the personal data in the manner described below:



If you have any complaint or request on our handling of personal data, please contact:

JP Tower Nagoya, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, 450-6316
General Affairs Department, Sumitomo Riko Company Limited
TEL: 052-571-0235 (Business hours: 9:00-17:00 on weekdays)


This website may automatically collect data by means of Cookie, which creates a data file to be stored in a personal computer you use in order to help you see the website more comfortably, for example, when you visit the website again. This will neither infringe your privacy nor adversely affect your personal computer. If you want to prevent the data collection by Cookie, please turn off Cookies in the settings of your browser. However, if you do so, part of functions on the web page may become unavailable.


We may revise all or part of this policy as needed. The revised policy will be posted on this website.